E-mail us. A human who works on the product answers.
No ticket deflection, no chatbot maze. We aim to answer within two business days and are usually much faster. Write in English or Hebrew.
Support & billing
Product questions, help getting set up, refunds, invoices, plan changes - anything a customer needs.
support@sslscan.netSecurity reports
Found a vulnerability? Thank you - see the disclosure policy for what to expect. We acknowledge within 2 business days.
security@sslscan.netAbuse
If you believe SSLScan was used to scan infrastructure you are responsible for, send source addresses and timestamps. Investigated, and answered.
abuse@sslscan.netPrivacy
Data-protection requests and questions about the privacy policy. Answered within 30 days, usually far sooner.
privacy@sslscan.netPADDLE.NET* - that is Paddle, our merchant of record, and the charge is
from us. E-mail support with the order reference from your receipt and we will sort it
out; it is faster than a bank dispute, and we refund honestly (see the
refund policy).